Sales Order Form
Customer Service
Business hours:
| Department | Mon - Fri | Sat & Sun |
|---|---|---|
| Sales | 9am-7pm Mon-Fri | Closed |
| Tech | 9am-7pm Mon-Fri | 10am-4pm |
Contact Information:
Headquarters:
Sales / Manufacturing By Phone:
Local: 386.257.1186 Ethereal:Sales: 1.866.839.9187Fax: 386.252.9399 Email: contact@etherealhometheater.com |
International Sales:
maurice.soto@metra-autosound.com Technical Support:
techsupport@metra-autosound.com |
Backorders:
If an item is temporarily unavailable for immediate shipment, we will back-order the item and ship as soon as possible from the nearest available warehouse, unless otherwise instructed. Metra reserves the right to make changes in or deletions of products or prices without prior notice. *metra will not assume any responsibility for damages to person or property due to incorrect interpretation of the material in this publication. metra is not responsible for typographical or printing errors. reproductions of editorial or pictorial
Returns
All sales are final. no returns or exchanges will be allowed without prior written authorization from Metra. All returns are subject to a 20% handling charge, must be in a saleable condition, and must have been purchased within sixty (60) days of return request. no stock balancing permitted. copies of invoices must be mailed in advance for any return authorization (r.a.). metra
Claims
Title and risk of loss passes to buyer at f.o.b. shipping point and all claims must be filed with carrier. Any discrepancies must be reported to Metra within ten (10) days.